Privacy Policy
Privacy Policy
Effective Date: [24/02/2023]
Uranus Rentals is committed to protecting your personal data and respecting your privacy. This policy outlines how we collect, use, store, and share your information in compliance with applicable data protection laws, including Regulation (EU) 2016/679 (GDPR).
What is Personal Data?
Personal data refers to any information that identifies or can identify you as an individual. This includes your name, postal address, email address, phone number, and other identifiers.
What is Personal Data Processing?
Personal data processing includes any action taken on personal data, such as collecting, storing, organizing, altering, retrieving, using, sharing, deleting, or destroying it—whether done manually or automatically.
What Data Do We Collect?
We collect only the data necessary for the intended purpose, including:
Identity data: Name, surname, date of birth, driving license, ID number
Contact details: Postal address, phone number, email address
Payment details: Credit/debit card number, bank account, PayPal
Digital identifiers: IP address, username
We also collect data through cookies with your consent. Please see our Cookies Policy for more information.
How Do We Use Your Data?
Our team or authorized partners process your data solely for the following purposes:
Submitting offers and quotes
Car rental agreements and services
Used car sales transactions
Legal compliance (tax, insurance, etc.)
Creating and managing user accounts
Sending newsletters and promotional emails (with your consent)
Providing web-based information services
Running customer loyalty programs
Responding to inquiries and requests
Processing job applications
Managing online contests and surveys
Legal Basis for Processing Your Data
We process your data based on:
Contractual necessity
Your explicit consent
Legal obligations
Our legitimate business interests
Who Can Access Your Data?
We do not share your data unless:
Required by law or legal authorities
Necessary for service delivery through authorized partners
Recipients may include:
Payroll and accounting service providers
Insurance partners
Fleet maintenance and repair providers
Roadside assistance companies
Global booking system partners (within/outside the EU)
Auditors and compliance bodies
All third-party processors are bound by confidentiality agreements and are fully compliant with GDPR.
Data Retention Period
We keep your data only as long as necessary:
Newsletter consent: Until you unsubscribe
CVs: Up to 2 years or as specified
Loyalty programs: Until expiration or cancellation
Contests/surveys: Until completion
We delete your data safely and securely in accordance with legal requirements.
Data Security
We implement strict technical and organizational measures to safeguard your data against unauthorized access, alteration, loss, or misuse. Our systems are regularly updated to reflect current best practices.
Your Rights
You have the right to:
Access your data
Request correction or deletion
Restrict processing
Object to data use
Withdraw your consent
Request data portability
To exercise your rights, send a request to:
Uranus Rentals
Lofos Psathi 1, Stalos 731 00, Chania – Crete, Greece
📧 info@uranusrentals.gr
Subject: “Exercise of Right”
Response Time
We respond within 30 days of receiving your request. For complex or multiple requests, we may extend the response period by up to two additional months.
If your request is excessive or clearly unfounded, we may charge a reasonable administrative fee or decline to act on it.
Legal Jurisdiction
Greek law and GDPR govern the processing of your personal data. Disputes are subject to the jurisdiction of Greek courts.
Complaints
If you believe your data has been processed unlawfully, you can file a complaint with:
Hellenic Data Protection Authority
1-3 Kifissias Street, 115 23 Athens, Greece
📞 +30 210 6475600
📧 contact@dpa.gr
Policy Updates
We may update this policy periodically. We will notify you of significant changes and post the revised version on our website. Please review it regularly to stay informed.
For questions or more information, contact us at info@uranusrentals.gr.
