Home/FAQ
Car rental in Chania: frequently asked questions
Clear answers about deposits, insurance, driver age and payment, so you can book with confidence.
- Full insurance
- No deposit
- Free cancellation
Booking and payment
Do I need to pay a deposit?
No. You can rent directly from us with no deposit, so nothing is blocked on your card after your trip.
How can I pay?
We accept credit cards, debit cards and cash.
What is your cancellation policy?
There is no cancellation fee. You can cancel your booking at any time for free. Please let us know as soon as possible.
Insurance and cover
Is insurance included in the price?
Yes. Every rental includes full insurance with no hidden fees.
When does the Collision Damage Waiver (CDW) not apply?
Cover is lost if you drive off-road or on unpaved or mountain roads, use the car outside the rental period, damage it on purpose, take part in races or commercial use, or drive under the influence of alcohol or drugs.
Driver requirements
What is the minimum age to rent a car?
Drivers must be 21 years or older.
Fuel, fines and returns
What is your fuel policy?
Same to same: please return the car with the same amount of petrol or diesel as at pick-up.
Who pays traffic or parking fines?
Traffic and parking fines during the rental period are the responsibility of the renter.
Still have a question?
Send us a message and we will reply quickly, in English, Greek or Polish.